Scott Palmer

• To obtain a programming position with a company that prides itself in communication and delivering exceptional products with CI/CD and automation.

• Interface design and implementation
• Fluent in C and Java
• Familiar with MySQL, SQL and ASP
• Computer Network and Security
• Proficient in HTML, JavaScript, PHP, and CSS
• Familiar with Red Hat, Ubuntu, Windows, MacOS, Mandriva and Fedora OS
• Graphics programming with POVRAY and JOGL

• World Wide Web Consortium: HTML, HTML5, CSS, JavaScript, PHP, XML and ASP
• Oracle: Java 7 Programmer I and II

• Contributed to an annual 50% increase in productivity through improvements in operations, quality, safety and administration.
• Supervised second shift operations and more than 9 air core maintenance staff.
• Awarded the Navy Achievement Medal in 2002, Letter of Commendation in 2002 and Two Letters of Appreciation in 2000 and 2001.
• Received Global War on Terrorism Service Medal.
• Confidential Security Clearance

• RSVP Tooling, Inc, Joliet, IL October 2017 to December 2023
Sales Engineer - Support
• Provided technical support with regularly addressed sales and technical inquiries, offering expertise in tool setup, troubleshooting, and product quality assurance.
• Managed routine tasks such as shipping, stock monitoring, and vendor coordination, ensuring smooth logistics for purchases, sales, and inspections.
• Played a role in pre- and post-trade show activities, contributing to marketing campaigns, preparing promotional materials, and expanding the company's outreach.
• Used OCR and PDF tools to create a digital library for catalogs, instructions, and troubleshooting routines, enhancing accessibility, and reducing troubleshooting time for customers.
• Upgrade of the company's file system and sales system to Windows 11 and cloud-based file storage, achieving 100% uptime and improved communication.
• Developed applications in Java and Front-End web languages for reviewing offers, tracking price lists, and validating stock. Created tools to read CSVs, PDFs, and XML files, streamlining inventory management and communication.

• Liaison Technologies, Carbondale, IL October 2014 to February 2016
IT Professional - Mapping Analyst
• Supplied EDI transaction support for three platforms Athena, Advance Data Exchange and Softshare/DXP.
• Performed detailed analysis of project requirements and aided in the development of functional specifications.
• Developed and kept implementation and documentation
• Fluent with EDI formats ANSI, EDIFACT and TRADACOMs.

• Morgan Stanley, Chicago, IL June 2009 to July 2009
IT Professional
• Supplied advertising aid.
• Aided in Microsoft Software implementations.
• Installed CRM software ACT! and supplied initial demonstrations and training.

• Brad Foote Gear Work, Cicero, IL December 2007 to January 2008
IT Professional
• Developed production and beta websites using HTML with CSS2 and JavaScript.
• Troubleshot and resolved internet connectivity and general software and hardware issues.
• Added user accounts, troubleshot issues with users.

• Mr. Admin, Carbondale, IL April 2007 to August 2007
IT Professional
• Troubleshot and resolved internet connectivity and general software and hardware issues.
• Found product problems and strengths and collected data on the customer experience.
• Developed accurate development estimates and drafted project resource plans.
• Led triage on product bugs and feature requests.

• RadioShack, Marion, IL September 2005 to July 2006
Sales Retail
• Received and processed cash and credit payments for in-store purchases.
• Described use and operation of merchandise to customers.
• Placed special merchandise orders for customers.
• Shared product knowledge with customers while making personal recommendations.
• Maintained friendly and professional customer interactions.
• Verified that all merchandising standards were kept daily.

• US Navy May 2000 to May 2005
Supervisor and Quality Assurance Inspector
• Effective decision-maker in high-pressure environments.
• Patrolled areas and allowed restricted area access for authorized personnel.
• Supervised operation and organizational maintenance of weapons systems and specialized equipment.
• Coordinated training schedules and filed crucial administrative paperwork.
• Set up sensitive electronic test tools and equipment.
• Ran cycle checks of electromechanical systems consisting of multiple integrated circuits.
• Aligned and tuned complicated inter-related circuits and electromechanical systems.
• Quickly replaced faulty parts and unit wiring and retested systems.
• Tacked maintenance actions and completed records.
• Verified that all required information was readily available and displayed correctly.
• Coordinated preventative maintenance on existing and new production equipment, including routine calibration.
• Maintained and enforced a safe and clean working environment.
• Diligently kept safety and quality standards.
• Supervised production schedules, production quality and on time delivery.
• Trained, developed and counseled subordinates to develop a high performing team.
• Organized, prioritized and managed work-center maintenance projects to keep shops safe, efficient and clean.

• One Stop, Murphysboro, IL September 2006 to March 2007
Salesclerk
• Stocked and inventoried merchandise.
• Handled currency and lottery sales.
• Cleaned and organized store.
• Closed store and delivered sales to bank.

• Personal Contracts, Naperville, IL and Carbondale, IL 2010 to April 2013
Contract Labor
• Removed debris from households, storage areas and yards.
• Remodel basements and garages.
• Painted interior rooms.
• Installed electrical wiring and network wiring.

• Hucks, Murphysboro, IL July 2013 to October 2014
Sales Associate
• Trained in operating point of sale system.
• Stock and inventory merchandise.
• Trained for class C UST operator.

• Southern Illinois University, Carbondale, IL
• Bachelor of Science: Computer Science, December 2010
• Minor: Mathematics
• Received Dean List Fall 2006.
• Attended AMC Fall 2009 and was in charge of sigSoft.
• Coursework in Operating System and Design, Graphic Design, User Interface and Implementation, Networking, Computer Security, Computer Architecture, Autonomous Mobile Robots, Web Development and Design and Programming Languages.
• Advanced Mathematics coursework in Calculus I & II, Statistics and Probability and Linear Programming concluding to Mathematics Minor.